Engagement 5 · Bonus · Live
Bilingual Concierge
Write to this in English or in French — it answers in kind, and switches with you if you switch mid-conversation. It handles owner questions and prospect questions alike, and the moment a question becomes a real mechanical or safety judgment call, it says so and hands off to the 1.866.321.LOKI line instead of guessing.
Investment
$15,000initial
+$1,100/ month
Return
Removes a friction point unique to a Québec-built, U.S.-sold luxury coach
LOKI Coach is headquartered and largely staffed out of French-speaking Québec City, while its published pricing and its exclusive U.S. partner both face an English-speaking American market out of Florida — every conversation crosses that language line by default. A bilingual concierge, live in both languages around the clock, closes that gap for a buyer researching late at night in Florida and an owner calling in French from Québec alike. This is the smallest engagement here by design — a low-cost way to remove a friction point that costs nothing to notice and everything to ignore.
What the initial buys
- Assistant trained on the Elite H-Series/Launch Edition spec sheets and the AAA Support Program, fluent in English and French
- Answers common how-do-I and what's-this-warning questions instantly, in whichever language the owner writes in
- Escalates anything safety-related or ambiguous straight to the 1.866.321.LOKI hotline — never guesses on brakes, slides, suspension, or the power system
- Available embedded on lokicoach.com and lokicoach.com/fr, or as a simple owner web portal
- Runbook and handoff to the Québec and Florida teams
What the monthly covers
- Knowledge base updates as new coaches and Launch Edition specs ship
- Monthly report on the most common owner questions, in each language
- On-call for one-off adjustments
Speculative scope based on LOKI Coach's public materials. Real engagement is shaped together — see the note on the Overview tab.
Two languages, one HQ
EN + FR
Québec City HQ operates in French; the U.S. market LOKI depends on operates in English — every conversation crosses that line by default.
Official bilingual channel today
None found
lokicoach.com publishes English and French versions of the site, but no assistant or owner tool bridges the two live.
Cost to stand up
Smallest engagement here
By design — a low-cost way to remove a friction point that costs nothing to notice and everything to ignore.